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Have a quick question? You might find the answer faster on our FAQs page — it covers many of the topics we’re most often asked about. Taking a moment to check there first can save you time and get you the information you need right away. And if you still need help after that, we’re always here and happy to assist.

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Call BCBS FEP Vision

Please note on March 26, 2025, from 10:45 am – 12:15pm EST, live agent support will be unavailable. Members can still access all their benefit information, a provider directory, and additional tools and resources here through our website at any time.

Have a question about BCBS FEP Vision? Call us for information about your benefits and services during business hours.

1-888-550 BLUE (2583) (TTY: 1-800-523-2847)

  • Mon – Fri 8 a.m. to 9 p.m. ET
  • Sat 10 a.m. to 2 p.m. ET
  • Sun Closed

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To enroll, you will be taken to the BENEFEDS website.

BENEFEDS is the government-authorized and OPM-sponsored enrollment portal that eligible participants use to enroll in and manage their FEDVIP coverage. BENEFEDS also manages the billing systems and customer service functions necessary for the collection of FEDVIP premiums.